Breaking Down Barriers: How We Improved the User Experience of Splitgraph
Background: Splitgraph, a platform that enables data-intensive workflows, was looking to redesign its interface to improve user experience and increase adoption. The existing interface was complex, with multiple features and options that were overwhelming to users. Flambee Digital Agency was brought on board as a design partner to help Splitgraph achieve its goals.
Design Process: Our design process began with a deep dive into the user’s needs and pain points. We conducted user research interviews, surveys, and usability testing to gain insights into how users interacted with the platform. We identified key pain points, such as difficulty navigating the interface, confusion about workflow options, and frustration with data processing.
Design Challenges:
Information Overload: The existing interface was cluttered with too many features and options, making it difficult for users to focus on their tasks.
Workflow Complexity: The workflow process was complex and required users to navigate multiple screens and menus.
Lack of Feedback: The platform lacked clear feedback on task progress, making it difficult for users to track their work.
Design Solutions:
Streamlined Navigation: We designed a simplified navigation system that allowed users to quickly access their workflows and tasks.
Workflow Simplification: We reorganized the workflow process to reduce the number of steps required to complete a task, making it more intuitive and user-friendly.
Clear Feedback: We implemented clear feedback mechanisms throughout the platform, providing users with real-time updates on task progress and completion.
Design Iterations: Throughout the design process, we iterated on our designs based on user feedback and testing. We conducted usability testing with real users, gathered feedback, and refined our designs to ensure that they met the needs of our users.
Results: The redesigned interface of Splitgraph was well-received by users, with a significant improvement in user engagement and retention. The new interface was praised for its simplicity, ease of use, and clarity.
Conclusion
Our collaboration with Splitgraph as a design partner resulted in a successful redesign of the interface that improved user experience and increased adoption. By following a human-centered design approach, we were able to identify key pain points, design solutions, and iterate on our designs to ensure that they met the needs of our users.
For more insights into our approach and projects, visit Flambee Digital Agency.
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